At MILANA, we ensure that your orders are processed and delivered with care and efficiency. Please review our shipping and delivery guidelines below.

1. Order Processing

  • All orders are processed within 1–2 business days after confirmation.
  • Orders are handled promptly to ensure quick dispatch.

2. Delivery Time

  • Once dispatched, orders are typically delivered within 5–7 business days, depending on your location.
  • Delivery timelines may vary slightly based on courier services.

3. Shipping Methods

  • We offer standard shipping for all orders.
  • Any express or priority delivery (if available) will be communicated separately.

4. Shipping Charges

  • Shipping charges (if applicable) are calculated based on order value, location, and weight.
  • Final shipping cost will be informed at the time of order confirmation.

5. Order Tracking

  • Once your order is dispatched, you will receive a tracking ID via SMS, WhatsApp, or email.
  • You can use this to track your shipment status.

6. Delivery Attempts

  • Our delivery partners will make multiple attempts to deliver your order.
  • If delivery fails due to unavailability or incorrect details, the order may be returned.
  • Reshipping charges may apply in such cases.

7. Delivery Address

  • Please ensure your shipping address and contact details are accurate and complete.
  • MILANA is not responsible for delays or failed deliveries due to incorrect information.

8. Shipping Locations

  • We currently offer shipping across India only.
  • International shipping is not available at the moment.

9. Delivery Delays

  • While we aim for timely delivery, delays may occur due to unforeseen circumstances such as weather conditions, logistics issues, or public holidays.
  • We appreciate your patience in such situations.

10. Contact Us:

  • If you have any questions or concerns about our terms and conditions, please contact us at:

    Sri Sasikhalaa Commercial Complex,
    Thennampalayam, Opp. Collector Office,
    Palladam Road, Tirupur – 641604

    📞 94866 84325
    📧 sheejajalal@gmail.com